Hearthside Grove Luxury Motorcoach Resort Terms and Conditions
 
Motor Home Classification, Size and Age
Hearthside Grove is a Class A motorcoach resort.  Our Owner's Association defines Class A in the traditional sense meaning motor homes and converted buses that have a flat front (not a truck, van or semi front end).  We understand the appeal of other types of coaches and trailers, but we don’t have a provision to host those units as either a guest or owner.  Additionally, Class A motorcoaches must be a minimum of 30 feet in length and be no older than 10 years of age.  Please email us at [email protected] if you have any questions.

Bungalows
Except where expressly stated, bungalows are NOT included in the rental.  The limited number of lots that have an option to include the bungalow, do so at an additional cost per night.

Lot Changes
We are a lot ownership resort which means that, in the unlikely event the owner of the rental lot you selected sells or removes the property from the rental pool, you will be notified as soon as possible to discuss a suitable replacement lot.

Deposits and Balance Due
All reservations made 10 days or more prior to arrival require a 50% deposit to hold chosen dates with the balance due 10 days prior to arrival.  Reservations made within 10 days of arrival will be charged in full for the entire reservation.

Cancellation Policies
Cancellation of a reservation 10 days or more prior to arrival will result in a $50 processing fee.  Cancellations made less than 10 days before arrival will result in loss of 50% of the entire reservation cost (
including bungalow costs if this option was selected on your reservation).

Pets
Hearthside Grove welcomes pets but to ensure everyone's comfort and safety, pet owners must comply with the following rules.  There is a 2 pet limit per lot (no exceptions). No temporary fences or enclosures are allowed on Hearthside Grove lots.  While outside, pets must be on a leash that is no longer then 6 feet, they must be supervised at all times, and their waste must be picked up immediately and properly disposed of in dumpsters. Hearthside Grove has many beautiful common areas where you can walk your pets, but please do not allow your pets to walk on private lots. You can enjoy a convenient off-leash pet area located behind the tennis courts. Except for service animals, pets of rental guests are not allowed in bungalows, clubhouses or in the pool area.


Outdoor Fires and Decor
Fires are a big part of the RV lifestyle, and important to us at Hearthside Grove as they are a wonderful way to spend a crisp evening outdoors! To ensure that all our guests and owners enjoy their evenings without smoke from wood fires, we limit all fires to gas only. If you are not staying on a lot with a gas fireplace, we encourage you to enjoy the oversized fireplace in the Main Clubhouse, or even better, make friends with one of our lot owners, many of whom have spectacular fireplaces and fire pits. Guests are encouraged to enjoy the natural beauty and landscaping of the resort rather than decorate their sites with temporary or permanent ornamentation. Please refrain from using outdoor tents, hammocks hung from trees, lawn decorations, flags, screen rooms or other temporary enclosures.

Garbage
Hearthside Grove does not have curb-side pickup of trash, so please dispose of your bagged garbage in the dumpsters located near the main clubhouse (alongside Ciderpress Drive). We strongly encourage recycling and have provided recycle bins located in the same area as dumpsters.  Please ensure you use the proper recycling bin for each type of recyclable material.

Check-in And Check-out
We ask our guests to check-in after 1 p.m. (3 p.m. for Bungalow rental) and check-out by 12 noon on your day of departure.  Please notify us as soon as possible if you would like to check-in early or check-out later.

Quiet Hours
Nights are spectacular under Northern Michigan skies.  We hope you enjoy your evenings and nights but be courteous to your neighbors by observing quiet hours from 10 p.m. through 8 a.m..

Driveways (Pads)
We ask that you please do not drive or turn around on lot driveways except the one you are renting.

Washing Vehicles
We encourage guests to keep their rigs looking spiffy.  Please feel free to wash your motorcoach and tow vehicles on-site yourself or hire one of our local professional detailing companies to do the work for you. Please contact our helpful office staff at the Welcome Center to get phone numbers for local contractors.

Financial Responsibility
Renters assume full financial responsibility for all damage that they or their guests cause to any property within Hearthside Grove.

Smoking
Smoking is not permitted in any bungalow, clubhouse or pool area. A $150 fee may be charged for ionization if smoking in unauthorized areas is detected.

Main Clubhouse & Hours
A functional, interactive and visually appealing centerpiece of the resort. Features: library, movie theater, billiards room, mail and package room, washrooms, fitness center and aerobics room. Business center (with computer and Internet), and gourmet demonstration kitchen. Expansive lobby complete with three seating areas and oversized fireplace, bar, game room and lounge area. The Main Clubhouse is a smoke free facility offering complimentary WiFi. Pets are not allowed inside the clubhouse.  The Main Clubhouse is open 24-hours a day, however, hours may vary by season, so please contact the Welcome Center staff to confirm.

Pool Use & Hours
The pool is generally open 24-hours a day and we ask that guests please be courteous in your use of the pool and pool area, taking extra care to limit noise. During poolside social events we would ask that you refrain from swimming. The Hearthside Grove pool and spa may need to be closed occasionally for maintenance and special events. We do not have a lifeguard on duty so guests may use the pool and spa at their own risk. For safety reasons, we do not allow glass containers or pets inside the fenced area surrounding the pool. We ask that all children under the age of 16 be accompanied by parents and/or grandparents in the clubhouses and pool area.

Golf Carts, Scooters, ATVs, Razors, etc.
At Hearthside Grove we love all of the toys that come with enjoying the great outdoors. However, due to noise and pollution restrictions, we do not allow gas powered golf carts, scooters, ATVs, Razors, etc.  All vehicles with the exception of cars and motorcycles must be electrically powered.

Trailers
Trailers cannot be stored on the rental lots.  The Hearthside Grove staff will assist with moving your trailer to an authorized storage area for the duration of your stay.

Walking
We encourage walking along the roadways and common areas here at Hearthside Grove. We ask guests to respect the privacy and lifestyles of one another by not walking on private lots or visiting the many lovely, custom-designed living spaces uninvited. Our sales staff is happy to arrange tours for viewing bungalows and private outdoor environments. A tour with our sales team may be scheduled at the Welcome Center.

Welcome Center & Hours
The Welcome Center is located inside the Main Clubhouse. The Welcome Center is the place where you register upon arrival, meet with our sales team, plan your stay, schedule a tour of the resort, and receive mail and deliveries. The Welcome Center hours are Mon.-Sat. 9:00 AM to 5:00 PM and Sunday 11:00 AM to 5:00 PM (hours may vary throughout the year so please contact the Welcome Center to confirm).

Mail / Packages, Address & Contact Numbers
Guests at Hearthside Grove may receive deliveries at the Main Clubhouse post office.

Address:
Hearthside Grove
2400 US-31 N
Petoskey, MI 49770

Phone: 231-622-6275
Fax: 231-347-0905

Payments
Credit card payments can be made by Visa, Mastercard, American Express and Discover
Check payments should be mailed directly to:  Hearthside Grove, 2400 US-31 N, Petoskey, MI 49770